Terms & Conditions - Osom Casino User Agreement

1. Acceptance of Terms

By accessing or using Osom Casino, you confirm that:

• You are at least 18 years of age or the legal age for gambling in your jurisdiction
• You have the legal capacity to enter into this agreement
• You are not prohibited from using our services under applicable law
• You will provide accurate and truthful information during registration
• You understand and accept the risks associated with online gaming

2. Account Registration and Verification

2.1 Account Creation

To use Osom Casino services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Ensuring your account information remains current and accurate

2.2 Identity Verification

Osom Casino reserves the right to verify your identity at any time. You may be required to provide:

• Government-issued photo identification
• Proof of address (utility bill, bank statement)
• Additional documentation as requested
• Verification of payment methods used

Failure to provide requested verification documents may result in account suspension or closure.

3. Gaming Rules and Regulations

3.1 Fair Play

All games on Osom Casino are designed to be fair and random. Players must:

• Play games in accordance with the rules and instructions
• Not use any form of cheating, collusion, or manipulation
• Not use automated software or bots
• Not engage in any form of fraudulent activity
• Respect other players and maintain appropriate conduct

3.2 Prohibited Activities

The following activities are strictly prohibited on Osom Casino:

• Creating multiple accounts or sharing accounts
• Using VPNs or proxy servers to circumvent restrictions
• Engaging in money laundering or illegal financial activities
• Attempting to reverse engineer or hack our systems
• Spreading malware or engaging in cyber attacks
• Violating any applicable laws or regulations

4. Deposits and Withdrawals

4.1 Deposits

When making deposits to your Osom Casino account:

• All deposits must be made using legitimate payment methods
• You must use payment methods registered in your name
• Deposits are subject to verification and processing times
• Minimum and maximum deposit limits may apply
• Deposits may be subject to fees as disclosed at the time of transaction

4.2 Withdrawals

Withdrawal requests are subject to the following conditions:

• All withdrawals must be verified and approved by our security team
• Withdrawals can only be processed to accounts in your name
• Processing times may vary depending on the payment method
• Withdrawal limits may apply based on your account status
• Additional verification may be required for large withdrawals

5. Bonuses and Promotions

5.1 Bonus Terms

All bonuses and promotions offered by Osom Casino are subject to specific terms and conditions, including:

• Wagering requirements that must be met before withdrawal
• Time limits for using bonuses and completing requirements
• Game restrictions and contribution percentages
• Maximum bet limits while using bonus funds
• Eligibility criteria and promotional periods

5.2 Bonus Abuse

Osom Casino reserves the right to void bonuses and winnings if we detect:

• Abuse of bonus terms and conditions
• Creating multiple accounts to claim bonuses
• Using bonus funds in prohibited games or betting patterns
• Any other form of bonus manipulation or abuse

6. Responsible Gaming

6.1 Player Protection

Osom Casino is committed to promoting responsible gaming and provides various tools to help players maintain control:

• Deposit limits and session time limits
• Self-exclusion options for temporary or permanent account closure
• Reality checks and cooling-off periods
• Access to professional help and support resources
• Information about responsible gaming practices

6.2 Problem Gaming

If you believe you may have a gambling problem, we encourage you to:

• Contact our customer support team immediately
• Use our self-exclusion tools
• Seek help from professional organizations
• Consider taking a break from gaming activities

7. Account Suspension and Termination

7.1 Suspension

Osom Casino may suspend your account if:

• You violate these Terms and Conditions
• We suspect fraudulent or illegal activity
• You fail to provide required verification documents
• We detect suspicious betting patterns or behavior
• You engage in any form of abuse or harassment

7.2 Termination

We reserve the right to terminate your account immediately if:

• You provide false or misleading information
• You engage in serious violations of these Terms
• You are found to be underage or ineligible to use our services
• You engage in illegal activities or money laundering
• We are required to do so by law or regulatory authorities

8. Intellectual Property Rights

All content, software, and materials on Osom Casino are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our proprietary content
• Reverse engineer or attempt to extract source code
• Use our trademarks or logos without permission
• Create derivative works based on our platform
• Remove or alter any copyright notices

9. Limitation of Liability

To the maximum extent permitted by law, Osom Casino shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from system failures or technical issues
• Losses due to third-party actions or circumstances beyond our control
• Any damages exceeding the amount you have deposited with us

10. Dispute Resolution

10.1 Customer Support

If you have any disputes or complaints, please contact our customer support team first. We are committed to resolving issues fairly and promptly.

10.2 Mediation and Arbitration

If we cannot resolve a dispute through customer support, the matter may be referred to mediation or binding arbitration in accordance with applicable laws and regulations.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the jurisdiction in which Osom Casino operates. Any legal proceedings shall be conducted in the appropriate courts of that jurisdiction.

12. Changes to Terms

Osom Casino reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Customer Support: Available 24/7 through our support channels
• Legal Department: [email protected]

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Osom Casino regarding your use of our platform.